Shipping & Returns

Delivery

All items are sent to you via Royal Mail's special delivery service. This insures the watches against loss or damage and requires your signature on delivery.

Delivery of your order is usually within 5 days unless your are notified of any delay. If you have not received your order please allow 7 days before contacting us, quoting your name and order number.

Returns

You have 7 days from receipt of your order to decide if it is suitable. If you do not wish to keep your order, you should return it to the address below in original condition. Once you have decided to return your purchase, contact us by email at sales@kineticwatchshop.com with your name and order number and we will respond to your request.

On receipt of your cancelled order, we will issue a refund.

Please be aware that all costs of returning the goods will be the responsibility of the customer. If the customer does not cover the cost of returning the goods, a deduction will be made from the refund to cover any costs incurred.

If you have any other problems with your order please contact Customer Services by email at sales@kinecticwatchshop.com quoting your name and order number.